COVID 19 UPDATE
WE ARE OPEN We are here for you with a few temporary changes
It will take a while for all of us to get back to our normal routines, but until that time, there have been some temporary operational changes at Just Like Home that we would like you to be aware of regarding social distancing, hours of operation, and sanitization efforts.
For the next 30 days, since the city of Las Vegas just re opened to phase 1 we will still be practicing sanitary and social distancing precautions to make sure the virus is still contained and not spreading. Our office door will still be closed and we will only be offering curbside drop off/pick up. You will still need to call the office at 702-558-5689 upon arrival or pickup. Our staff will still wear face coverings and some will wear gloves temporarily. Our desk will have plexi-glass around the front of it. We have installed cleaning wipes and hand sanitizers next to the front door for your sanitary needs.
June 15th, 2020 we will re-open our office for customers to come in the office and return back to normal operational hours. Please utilize our curbside drop off/pickup service until June 15, 2020. When the doors are open, we will only be allowing two family members from the same household in at a time due to the 6 feet distancing city rule. If you arrive and there is someone else in the lobby, you will need to stay outside in your car or the pet relief area with your pets until the other customer that is inside has left. Please note all services are on a first come first serve basis. We ask that everyone limits their time in the office to a 10-minute maximum so others who are waiting can be assisted in a timely manner. Please do not block the front door entrance by standing in front of the door. We ask that you maintain 6 feet distance from other customer’s while waiting.
Until the threat of Covid 19 has subsided new clients will have to follow the 10-minute time rule in the office. We will answer most of your questions by phone before arrival and give you a welcome packet with all of our information plus webcam access so you can watch the evaluation from phone, tablet or desktop.
From one dog lover to another, the Just Like Home Doggie Hotel and Grooming family would like to thank you for your love and support during the Covid-19 crisis. Like many other small businesses everywhere and especially in Las Vegas we were directly affected by the lockdown.
We were one of very few boarding/daycare and grooming facilities that remained open to help our first responders, our clients who were suffering with various illnesses, and area dog rescues that had no place to put homeless pets during that time.
“We are all in this together”, has been a common saying lately. Every donation has helped us overcome hurdles that we never saw coming. Cleaning supplies, blankets, towels, food, leashes, sanitary and protective gear, pet beds donated have been much appreciated. We thank you, thank you, thank you!! All customers who donated, were given 2,500 reward paw points on their account ($25 credit ) that can be utilized for any of our services at any time. Just ask to redeem your paw points at checkout.
OPEN 7 DAYS A WEEK
OFFICE HOURS Pickup/Drop off May 08, 2020 to June 14, 2020 7:00am – 11:30am & 2:30pm – 7:00pm
OFFICE HOURS Pickup/Drop off as of June 14, 2020 7:00am – 7:00pm
Peace of Mind for You, Fun for Them
Our mission is to provide families and their pets a safe haven and to give them peace of mind when they have to be away from their loved ones. We continually strive to accomplish this by providing loving care and companionship in a fun and comfortable atmosphere that is just like home.
What our customers say...
“I have never been away from my dog for 4 days in the 11 yrs I have had him since he was a baby, but I was getting married and staying in a hotel and found just like home. I am so pleased, even from the first phone call I felt totally at ease. He did really well there and made friends, he ate good, he slept good. Everyone was so great with him. When I went to pick him up he ran to the girl at the desk instead of me. He obviously enjoyed his stay and I highly recommend them. Plus for the price for 24hr. staff you WILL not find anywhere else.” – Robyn Monroe